Privacy Policy

Last Updated: September 25, 2025

This Privacy Policy governs the use of the "Space Pay" mobile application, developed by Sayar Kyan. We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights related to your data when you use our App and services.

By using the App, you consent to the collection, use, and disclosure of your information as described in this policy.

1. Information We Collect

To provide and improve our services, we collect various types of information, including:

A. Personal Information

We may ask you to provide certain personally identifiable information such as:

• Your name
• Your email address
• Your phone number
• Starlink account information (e.g., billing ID, associated email address)

B. Payment Information

When making payments for Starlink bills through the App, the transactions are processed by trusted third-party payment gateways (such as KBZ Pay, Wave Money). We do not collect or store your sensitive payment card details or banking credentials. Your payment data is securely transmitted to these providers, and their privacy policies apply.

C. Usage and Device Data

We automatically collect information about your device and how you use the App ("Usage Data"). This may include:

• Your device's IP address
• Device type and operating system version
• App version
• Unique device identifiers
• Diagnostic data and crash reports

This data helps us maintain and improve the App's functionality and user experience.

D. Google Sign-In Data

If you choose to sign in with Google, we collect basic profile information such as your Google account email and name to authenticate and personalize your experience.

E. Schedule Data (Auto-Pay)

If you use the Schedule feature, we may collect information needed to create and run your scheduled payments and reminders, for example:

• Chosen bill due date and preferred reminder time window
• Selected payment method (e.g., KBZ Pay or Wave Money provider selection only; we do not store your payment credentials)
• Task status (scheduled, running, completed, failed) and related transaction identifiers
• Notification preferences

2. How We Use Your Information

The information collected is used for the following purposes:

• To provide and maintain App features and services
• To process your payments and fulfill orders, including scheduled (auto) payments when you enable them
• To communicate important updates and changes
• To offer customer support and respond to inquiries
• To analyze and improve App performance and security
• To comply with legal and regulatory requirements

3. Data Security

We take reasonable measures to protect your personal information using commercially acceptable security technologies and procedures. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

4. Data Retention

We retain your personal information only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data by contacting us (see below). If you delete your account or disable the Schedule feature, pending scheduled tasks may be canceled.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Withdraw consent for data processing at any time (which may affect service availability)
• Contact us to address any concerns regarding your data

6. Third-Party Services

Our App uses third-party services such as:

• Payment processors (KBZ Pay, Wave Money)
• Google Firebase for analytics and authentication
• Notification and background task services to deliver reminders and run scheduled payments

These providers have their own privacy policies. We encourage you to review them before using their services.

7. Refunds and Disputes

If you experience issues with payments or refunds, please contact our support team. All refund requests are processed according to the specific rules laid out in our Terms of Service. Requests must include verification of transaction details (such as the Translation ID and payment screenshot). Users should review the 'Refund Policy' section within our Terms of Service prior to making any payment.

8. Disclaimer

This App is not affiliated, endorsed, or sponsored by Starlink or SpaceX. It simply facilitates bill payments using available local payment methods.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, please contact us:

Email: info@spacepayapp.com

11. Scheduled Payments ("Schedule" Feature)

To help Starlink users avoid service restrictions or account suspension due to late bill payments, Space Pay offers an optional Schedule feature.

How it works

• You choose the bill date and optionally set a reminder time.
• At the scheduled time, the App attempts to process your payment automatically via your selected provider (e.g., KBZ Pay or Wave Money).
• We may send notifications about upcoming, successful, or failed attempts as per your settings.

Your consent and control

• The feature is opt-in. You may edit, pause, or cancel your schedule at any time in the App.
• Disabling the feature stops future automated attempts, but does not affect payments already completed.

What we store

• Schedule metadata (due date/time, provider selection, status, and related transaction identifiers).
• We do not store your sensitive payment credentials; those are handled by the payment provider.

Failures and limitations

• Payments may fail for reasons beyond our control (e.g., insufficient balance, provider downtime, incorrect account details).
• If a scheduled attempt fails, we will notify you and may provide options to retry.
• Time references are applied using your device settings unless otherwise stated. Please ensure your device time zone is correct.